In 2022, we made major changes to the organization, including growing our team through increased staffing and ambulances in the community, improving our abilities through a 900% increase in training for our staff, and strengthening our love for serving our community each day by empowering our team through a new mission statement: Redefining… Community-First.

To continue our mission of Redefining… Community-First, we must focus on being the best we can be in the clinical areas of our organization, so we are ready whenever you need us. Over the last year, we have purchased and implemented new medical innovations, including State-of-the-Art Stryker Stretchers, Lucas 3 CPR Compression Systems, LifePak15 Monitors, and new technology to our area like Nitrous Oxide to be utilized as a non-narcotic form of pain management.

The technology supports our team of experienced EMTs, AEMTs, and Paramedics who have doubled in size over the past year, who are able to boast a stronger success rate of medical interventions in every category over the state average, which is a big accomplishment, especially as our teams respond to over 10,000 calls for service per year, up 38.6% over last year.

To ensure our teams can perform at their best, we must make sure our teams are taken care, both physically and mentally. This year allowed us to focus on our people.

Physically, our entire team was outfitted with First Response Level IIIA+ Vests that allow our staff to evade an attack if one would every threaten their safety. 

Mentally, we instituted our spiritual care team, who ensures our teams have someone their to support them through any situation they may face, both at work and at home. On top of our spiritual care team, our VMSC family of Career and Volunteers has celebrated a lot together, including our company picnic this year, our founder’s event in Washington DC and Broad Streets renaming in honor of Dr. Frank Boston, individual staff birthdays, almost 300 community events, school graduations, and so much more.